Exchanges or Returns
Product Returns are only accepted if the items are defective, incorrectly fulfilled or damaged in shipment. If you need us to consider a return send us an email at email@example.com or call us at (407) 420-8080. If the return is approved will send a RMA (Return Material Authorization).
Product Exchanges can be considered although they must be reviewed and approved by the Evosensors team with a RMA (Return Material Authorization). The product must returned unused and in the original packaging. You are responsible for the shipping charges.
To return your product, ship to the following address.
Evolution Sensors and Controls
6700 Forum Drive, Suite 125
Orlando, FL 32821
You will be responsible for paying for your own shipping costs for exchanging your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
The time it takes for your exchanged product to reach you, may vary depending on your location, extent of the inspection or investigation into the situation and availability of stock or components.
Refunds (if applicable)
Once your product return is received and inspected, we will send you an email to notify you that we have received the item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company; it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org or call us at (407) 420-8080.